Audio Upload

Upload call recordings for transcription and AI analysis — no integration required

If left blank, the AI will attempt to identify the agent's name from the transcript during analysis.

Drop audio files here or click to browse

Supports .mp3, .wav, .ogg, .m4a — batch upload supported (max 25 MB per file)

How it works

  1. 1. Upload your call recordings (.mp3, .wav, .ogg, .m4a)
  2. 2. Each file is transcribed using speech-to-text for consistency
  3. 3. AI analysis runs: topic tagging, sentiment, quality scoring, process insights
  4. 4. Results appear in Conversations and dashboards within minutes